ⵉⵙⵜⵉⵇⵙⵉⵢⵉⵏ ⵉ ⵢⵉⵏⵏⵓⵙⵙⴰⵏⵙⵏ

ⴰⵎⵉⴹⴰⵏ & ⵊⵔⵔⴻⴷ

ⴰⵎⵉⵍⵍⵉ ⴰⵔⴰ ⴷ-ⵔⵏⵓⴹ ⴰⵎⵉⴹⴰⵏ?

ⴰⴽⴽⴻⵏ ⴰⴷ ⴷ-ⵜⵔⵏⵓⴹ ⴰⵎⵉⴹⴰⵏ ɣef RAFTELSHOP:

ⵙⵉⵙⵉⵙⵉⵏ ⵙⵙⵉⵙⵉⵙⵉⵏ ⵔⵏⵓ ⴰⵎⵉⴹⴰⵏ
ⵙⵎⵙⵍⵙⵉⵏ ⴰⵏⴼⴰⵢ ⵏ ⵊⵔⵔⴻⴷ
ⵙⵏⵙⵙⵎⵎⵏⵏ ⵉⵎⴰⵢⵍ-ⵉⵏⵏⵓⵏⵏⵓ ⵙ ⵓⵙⵙⵉⵙⵉⵙⵉⵏ ɣef useɣwen i d-teḍḍfeḍ
ⴽⵛⵎⵎⵎⵎⵎⵎⵎ ⵙ ⵢⵉⵎⵓⵖⴰⵏ-ⵉⵏⵏⵓⵏⵏⵓ

ⵜⵏⵏⵏⵏⵏⵏⵏⵏⵏ ⴰⵡⴰⵍ ⵓⴼⴼⵉⵔ-ⵉⵏⵓ, ⴷ ⴰⵙⵙⵓ ⴰⵔⴰ ⵙⵙⵙⵙⵙⵙⵙⵙⵙ?

ⴷⴷⵓⵓⵓⵓⵓⵓⵓⵓ ɣer ⴰⵍⴻⵙ ⴰⵡⴰⵍ ⵓⴼⴼⵉⵔ, sekcem imayl-ik u ḍfer tarrayin i d-teḍḍfeḍ s imayl.

ⵉⵙⴻⴼⴽⴰ-ⵉⵏⵓ ⴷ ⴰⵖⵍⵙⴰⵏⵉⵏ?

ⵢⵉⵀ, RAFTELSHOP isseqdac aseɣwen SSL akken ad d-ḥerzen isefka-ik udmawanen d nubank. Werǧin ad nefk afus isefka-ik i yemdanen-nniḍen.

ⵜⵉⵍⵓⴷⵏⴰ

ⴰⵎⵉⵍⵍⵉ ⴰⵔⴰ ⴷ-ⵜⴻⴽⵙⴻⴹ ⵜⵍⴰⴷⵏⴰ?

ⵙⵏⵉⵔⵉⵎⵎⵎⵎⵎⵎⵎⵎ ⵜⵉⵖⴰⵡⵙⵉⵡⵉⵏ-ⵏⵏⴻⵖ
ⵔⵏⵓⵓⵓⵓⵓⵓⵓⵓ ⴰⵖⵏⵊⴰⵔⴰⵏ ɣer ⵜⴰⴽⴰⵔⴹⴰ-ik
ⵙⵉⵙⵉⵙⵉⵙⵉⵙⵉⵙⵉⵙⵉⵙⵉ ɣef "Sekcem tladna"
ⵔⵎⴻⴷⴷⴷⴷⴷⴷⴷ ⵜⴰⵍⵖⵓⵜ ⵏ ⵓⵙⵉⵔⵎ
ⴼⵔⴻⵏⵏⵏⵏⵏⵏⵏⵏⵏ ⵜⴰⵔⵔⴰⵢⵜ ⵏ ⵍⵅⵍⴰⵚ
ⵙⵏⵙⵙⵎⵎⵎⵎⵎⵎⵎⵎⵎ ⵜⵍⴰⴷⵏⴰ-ⵉⵏⵏⵓⵏⵏⵓ

ⵣⵎⵔⴰⵖ ⴰⴷ ⵙⵙⵏⵙⵍⵎⵙⵏⵙⵏ ⵜⴰⵔⵔⴰⵢⵜ ⵏ ⵍⵅⵍⴰⵚ ⴷⴻⴼⴼⵉⵔ ⵜⵍⴰⴷⵏⴰ?

ⵎⵉ ⴰⵔⴰ ⵜⵉⵏⵏⵓⵙⵏⵏⵉⵏⵙⵏ, tladna tettwazzen ɣer uneẓẓiɣ. Nermes ⵜⴰⵍⵍⴰⵍⵜ neɣ uneẓẓiɣ s wudem arurad i yal abeddel.

ⴰⵎⵉⵍⵍⵉ ⴰⵔⴰ ⵙⵙⵏⵙⵍⵎⵙⵏⵙⵏ ⵜⵍⴰⴷⵏⴰ?

ⵎⴰ tladna-ik ur tettwazen ara yakan, tzemreḍ ad tessutreḍ tsefsex-is s uɣbalu n iseqdacen-ik neɣ s unermes n ⵜⴰⵍⵍⴰⵍⵜ.

ⴰⵏⵉⴷⴰ ⵣⵎⵔⴰⵖ ⴰⴷ ⵡⴰⵍⵉⵖ ⴰⵎⵙⵔⵓⵢ ⴰⴹⴹ ⵜⵉⵍⵓⴷⵏⴰ-ⵉⵏⵓ?

ⴽⵛⵎⵎⵎⵎⵎⵎⵎⵎ ɣer amiḍan-ik sinna ddu ɣer "Tiludna-inu" deg tallunt tudmawant-ik.

ⵍⵅⵍⴰⵚ

ⴰⵙⵙⵓ ⵜⴰⵔⵔⴰⵢⵉⵏ ⵏ ⵍⵅⵍⴰⵚ ⵉ ⵢⵉⵏⵏⵓⵙⵙⴰⵏⵙⵏ?

RAFTELSHOP iqeblen tarrayin-a n lexlaṣ:

ⵍⵅⵍⴰⵚ ⵉⵍⵉⴽⵟⵔⵓⵏⵉ ⵙ SATIM (EDDAHBIA, CIB)
ⵍⵅⵍⴰⵚ ⴰⵙⵎ ⴰⵔⴰ ⵜⴰⵡⵉⴹ (ⵢⵉⵏⵏⵓⵙⵙⴰⵏⵙⵏ ⵙ ⵓⵙⵉⵡⵉⵏ-ⵏⵏⵓⵏⵏⵓ ⵏ ⵓⵙⵉⵔⵎ)

ⵍⵅⵍⴰⵚ ⵙ internet ⴷ ⴰⵖⵍⵙⴰⵏ?

ⵢⵉⵀ, ⴰⴽⴽ ⵍⵅⵍⴰⵚ ⵙ internet ⴷ ⴰⵖⵍⵙⴰⵏ 100% ⵙ SATIM, ⴰⵏⵉⴼⵍⴰⵢ-ⵏⵏⵓⵏⵏⵓ ⵏ ⵍⵅⵍⴰⵚ ⵉⵍⵉⴽⵟⵔⵓⵏⵉ ⵉ ⵢⵉⵏⵏⵓⵙⵙⴰⵏⵙⵏ. ⴰⴽⴽ tnegmawin ttwaseɣrent s SSL u teddunt s iwwuren n lexlaṣ i yettwaqeblen PCI DSS. ⵉⵙⵉⴼⴽⴰ-ⵉⴽ nubank werǧin ad ttwaskelsen deg imeẓla-nneɣ u ttwasefrekent kan s SATIM.

ⵣⵎⵔⴰⵖ ⴰⴷ ⴷ-ⴰⵡⵉⵖ tafaturt?

ⵢⵉⵀ, tafaturt s uselkim tettwarna s wudem awurman deffir yal tladna u tettwaznen s imayl. Tzemreḍ daɣen ad t-id-tekseḍ seg uɣbalu n iseqdacen-ik.

ⵓⵙⵉⵔⵎ & ⴰⴹⴹⴰⵔ

ⴰⵙⵙⵓ wakudan n usirem?

Wakudan ttwabeddlen s umkan n uneẓẓiɣ d anida yellan-ik:

Tinemdayin meqqren: 2-5 n wussan n wuɣal
Tiwilayin-nniḍen: 5-10 n wussan n wuɣal
Imukan i lqayen: 7-15 n wussan n wuɣal

ⴰⵎⵉⵍⵍⵉ ⴰⵔⴰ ⴹⴹⴹⴹⴹⴹⴹⴹⴹⴹ tladna-iw?

Seqdec asebter-nneɣ ⴹⴼⴰⵔ ⵏ tladna s usekcem n uṭṭun n tladna i d-teḍḍfeḍ s imayl. A pwalid addad n usfay deg wakud s tidet.

ⵍⵍⴰⵏⴷⵉⵏ tuzmin n usirem?

Tuzmin n usirem ttwabeddlen s umkan n uneẓẓiɣ, tafrant n uḥerḍi d anida yellan-ik. Ttwasentant uqbel usentem n tladna-ik. Ineẓẓiɣen-nniḍen ttafkent usirem baṭel.

ⴷ ⴰⵙⵙⵓ ⴰⵔⴰ ⵙⵙⵙⵙⵙⵙⵙⵙⵙⵙ ma uḥerḍi-inu yeḍra?

Agwi uḥerḍi u nermes ⵜⴰⵍⵍⴰⵍⵜ-nneɣ s wudem arurad s tugniwin. Ad neḥemmel tuzna-ik deg 24 n tesdatin u ad nesbedd aznay amaynut.

ⵜⵓⵖⴰⵍⵉⵏ & ⵜⵓⵖⴰⵍⵉⵏ ⵏ ⵍⵅⵍⴰⵚ

ⵣⵎⵔⴰⵖ ⴰⴷ ⴷ-ⵔⵏⵓⵖ afaris?

ⵢⵉⵀ, ɣur-k 14 n wussan akken ad d-t-rnuḍ afaris ur yettuseqdac ara u deg umlil-is amezwaru. "sɣur tiwiwin n uneẓẓiɣ seg wanda t-tesɣeḍ afaris-ik" Nermes uneẓẓiɣ neɣ ⵜⴰⵍⵍⴰⵍⵜ-nneɣ akken ad tebduḍ tuɣalin, s tduṛt n tiwiwin yettwaqeblen uqbel ad t-tekcem tladrimt-ik. teldiḍ ticket n umgarad, d tduḍ tira n uswir.

ⴰⵎⵉⵍⵍⵉ ⵉ tettemcawa tuɣalin n lexlaṣ?

Deffir rrueb n ufaris yettwarnan u usenqed, tuɣalin n lexlaṣ tettwaxeddem deg 5-10 n wussan, tarbaɛt-nneɣ ad t-nermes uneẓẓiɣ i usenqed, sinna a n-kemmel-ak.

ⴰⵙⵙⵓ tiɣawsiwin ur zemrent ad ttwarnant?

Tiɣawsiwin-nniḍen ur ttwarnant ara: tiɣawsiwin n ddwaṛ, tiɣawsiwin n tsensart yettruḥen, aɣrum i yesɛan lmudda, iselkimen, d tiɣawsiwin i yettwabnun s usaru.

ⵓⵖⴰⵍ ⴷ ⴰⵎⴰⵣⴰⵍ

ⴰⵎⵉⵍⵍⵉ ⴰⵔⴰ ⴷ-ⵓⵖⵍⴻⵖ ⴷ ⴰⵎⴰⵣⴰⵍ ɣef RAFTELSHOP?

Snirem asebter-nneɣ ⵓⵖⴰⵍ ⴷ ⴰⵎⴰⵣⴰⵍ, rmed anfay n jerred n uneẓẓiɣ s yisefka-nnek n tsugt. Tarbaɛt-nneɣ ad k-tnermesen deg 48 n tesdatin i usentem.

ⴰⵙⵙⵓ tuzmin akken ad zzenzḍeḍ?

RAFTELSHOP ifakken iɣewwaṛen yemgaraden s jerred n wayyur s umkan n yiɣewwar i tferneḍ. Ugar n waya, tuzzigt n 8% tettwakerzen ɣef yal zzenz i yettwaxedmen. Ḍeqqar iɣewwaṛen-nneɣ i wugar n talɣut ɣef ssumaten d tmuɣliwint i d-yettwarnen.

ⴰⵙⵙⵓ ⵡⴰⴽⵓⴷ ⴰⵔⴰ ⵢⴰⵡⵉ usentem n amiḍan n uneẓẓiɣ?

Usentem n amiḍan n uneẓẓiɣ yettawi aṭas 24-48 n tesdatin n wuɣal deffir azen n akk isekanen i yellan (agrawal n tsugt, ticart n timagit).

ⵉⵙⵜⵉⵇⵙⵉⵢⵉⵏ ⵉ ⵢⵉⵏⵏⵓⵙⵙⴰⵏⵙⵏ (FAQ)